1. Acceptance of Terms
By accessing and using Sanity SMM's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
Sanity SMM provides Discord server member growth services. We offer two tiers of service:
- Low Quality: Budget-friendly Discord members at 22.5¢ per 100 members
- High Quality: Premium Discord members at 45¢ per 100 members with free refills
3. Payment Terms
All payments must be made in full before service delivery. We accept:
- CashApp (USD)
- Bitcoin (BTC)
All sales are final. Refunds are only provided if the service is not delivered within the specified timeframe (24-48 hours depending on package).
4. Delivery Policy
- Low Quality Package: Delivery within 48 hours or full refund
- High Quality Package: Delivery within 24 hours or full refund
Delivery times begin after payment verification. You must provide a valid Discord server invite link for delivery.
5. Refill Policy
High Quality packages include free refills if members drop within 30 days of delivery. To request a refill, contact our support team on Discord with your Order ID.
6. User Responsibilities
You agree to:
- Provide accurate Discord server information
- Ensure your Discord server is accessible and not private
- Not dispute valid charges with your payment provider
- Use our services in compliance with Discord's Terms of Service
- Keep your Order ID secure for support purposes
7. Service Limitations
- Maximum order size: 16,000 members per order
- Minimum order size: 100 members
- We reserve the right to refuse service to any user
- Delivery speed may vary based on Discord's rate limits
8. Prohibited Activities
You may not:
- Use our services for illegal purposes
- Attempt to reverse engineer or exploit our systems
- Share or resell our services without authorization
- Submit fraudulent payment information
- Abuse our support channels or staff
9. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind. While we strive for high-quality service, we cannot guarantee specific engagement rates or member retention beyond our stated refill policy.
10. Limitation of Liability
Sanity SMM shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the service.
11. Discord Terms Compliance
By using our services, you acknowledge that you are responsible for ensuring your use complies with Discord's Terms of Service and Community Guidelines. We are not responsible for any actions Discord may take against your server.
12. Privacy
We collect minimal information necessary to provide our services:
- Email address for order confirmation
- Discord server invite link
- Payment information (processed by third parties)
We do not sell or share your information with third parties except as necessary to process payments and deliver services.
13. Support
Support is available 24/7 through our Discord server at discord.gg/sanityv2. Response times may vary based on ticket volume.
14. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.
15. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
16. Contact Information
For questions about these Terms of Service, please contact us through our Discord server at discord.gg/sanityv2.